Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.7
Location
10.0
Service
9.0
Dining
7.7
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 274 reviews
8.3
8.3/10 based on 2356 reviews
#4 of 42 hotels in Mainz based on Tripadvisor
Arthur
United States,
February
2024
8.8/10
I had a wonderful stay at this hotel. The room was brand new, with excellent air conditioning and soundproofing making it a peaceful haven. The service was top-notch, and the location directly across from the Mainz train station was incredibly convenient. The dining, while not spectacular, offered tasty options. Overall, a great value for a comfortable and modern hotel experience.
Rooms
9.0
The room was terrific, with a comfortable bed, clean modern bathroom, and impeccable soundproofing.
Service
9.0
The staff was very accommodating, recommending nearby parking and providing an upgraded room with great amenities.
Location
10.0
The location was excellent, right across from the Mainz train station, making it easily accessible and quiet.
Dining
8.0
The dining experience was more than adequate, with a buffet featuring a wide variety of tasty offerings.
Facilities
8.0
The hotel offers dry cleaning, laundry services, and tours/ticket assistance.
Edward
United States,
October
2023
8.8/10
Being right across the plaza and conveniently situated near the railway station, my stay at this hotel was comfortable and pleasant. The rooms were clean and inviting, and the staff went out of their way to make us feel welcomed. However, the dining experience, while adequate, didn't entirely meet my expectations. Overall, a good value for money option for a stay.
Rooms
9.0
The rooms were very clean and comfortable with a terrific, comfortable bed and modern bathroom.
Service
9.0
The staff was incredibly nice, preparing something special for us and being very accommodating in checking us in early.
Location
10.0
The location was very convenient, just in front of the railway station and easily reachable by coach, making it perfect for my overnight layover.
Dining
8.0
The dining offered more than adequate options with a wide variety of tasty buffet offerings.
Facilities
8.0
The facilities met my needs and added to the overall pleasant stay.
Ron
United States,
September
2023
8.6/10
I had a pleasant stay at the hotel. The rooms were quite small but big enough, with all necessary amenities. The location was terrific, directly opposite the main train station, making it convenient for our day trips. The service was extremely helpful and friendly. The dining experience was just fine with a good selection and welcoming staff.
Rooms
8.0
The rooms were quite small but big enough, equipped with two single beds pushed together, two armchairs, minibar, TV, cupboards, and a functional shower.
Service
9.0
The service was extremely helpful and polite, with staff going out of their way to assist us and provide information about the area.
Location
10.0
The location was terrific, directly opposite the main train station, which made it easy for us to travel around the region.
Dining
7.0
The dining experience was just fine with a good selection and friendly staff.